Civil registry records in a snap soon.
BY JANICE D. HIDALGO
Flicking through voluminous, dusty and worn pages of public archived documents is now a thing of the past at the local civil registry office.
The city’s birth, marriage and death records are now filed using a more and secure system, according to local civil registry head Lina Beltran.
“Our computerized database safeguards these vital documents. Now, more than ever, we are assured of a more accurate and timely rendition of services for our clients,” she said.
For many years now, the city government has intensified efforts to shorten the long queue of people obtaining copies of birth, marriage and death records.
“The new system has offered our personnel ease and the public more comfort and convenience in filing and retrieving records. We are pleased with the positive feedbacks we’re getting because of our faster, better and more efficient service. The city is surprising a lot of our clients lately,” Beltran added.
On the first day of office, city administrator Alvin Fernandez urged government workers to keep the city on top by rendering world-class public service.
“We should give better services to our people this year. As taxpayers, they only deserve the best. Our work here collectively fuels the engine of growth of our city,” he said.
Beltran said the local civil registry now serves an average of 200 clients a day. Despite its limited personnel, documents are completed and delivered within a span of 15 minutes, she said.
The local civil registry office has up-to-date computer records from 1970 to the present. She said the office is on track to get the work done within the year by encoding the remaining files, Beltran assured.
The local civil registry has been cited as one of the top-performers in the country September last year for excellent performance and timely delivery of programs and services for two consecutive years.